How do I ensure users can access Visual Planner with a firewall?
Troubleshooting access issues: URL whitelist
Nialli Visual Planner is a web-based application designed to support collaborative planning across teams and organizations. To ensure a smooth and uninterrupted experience—especially in environments with strict network security policies—it's important that access to key Nialli services is not blocked by firewalls or restrictive allow lists.
Some organizations manage application access using explicit allow lists, proxy configurations, or other network security tools. In such cases, whitelisting the URLs used by Nialli Visual Planner can help prevent connectivity issues and improve troubleshooting efficiency.
Recommended URLs for whitelisting
To ensure full functionality of Nialli Visual Planner and its supporting services, please ensure the following URLs are accessible from your network:
|
Service |
URL |
|
Subscription Administration Portal |
https://adminportal.nialli.com |
|
Software |
https://software.nialli.com |
|
Planner Web Application |
https://planner.nialli.com |
|
Planner Mobile Application |
https://plannermobile.nialli.com |
|
Real-Time Collaboration (SignalR) |
https://nialli-prod-signalr-app-service.azurewebsites.net |
|
Data Integration API |
https://dataintegration.nialli.com |