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Support
FAQs and quick links
FAQs and quick links
Commonly asked questions about Nialli Visual Planner and quick links.
What are the differences between Nialli Visual Planner for web (new) and the Nialli Visual Planner for Windows application?
Quick links
Import templates
Nialli How-to video series
Login links
Old support site
Migration FAQs
Why is Nialli Visual Planner migrating?
How will the migration work?
Common questions on the migration process
Getting started FAQs
What is Nialli Visual Planner?
Do I need to install anything?
Which browsers are supported?
Is training available for new users?
Can I use Visual Planner on a Mac?
Licensing and subscription FAQs
How is Nialli Visual Planner licensed?
Is a trial version available?
How do renewals work?
Can I make changes to the number of plans in my subscription?
Can I manage my subscription online?
Import, export and integration FAQs
Can I sync with other project management tools?
Can I export data to scheduling tools?
Is there an API available?
Can I import a master schedule?
Features and functionality FAQs
How do I find out more about how to use features?
How does Nialli Visual Planner handle weekends, holidays and other nonworking days?
How do I add holidays?
Performance and troubleshooting FAQs
How do I ensure users can access Visual Planner with a firewall?
How do I report a bug or request a feature?
Are there known browser issues?
What if I lose internet connection during planning?
What should I do if the system is slow?
Planning and collaboration FAQs
How does Nialli support pull planning?
Can multiple users edit a plan simultaneously?
User Management and Access FAQs
How do I add users to a plan?
Can I bulk import users?
Can users be removed from a plan?
Can I enforce multifactor authentication (MFA)?
Is single sign-on (SSO) authentication supported?