Nialli™ legal

Nialli Website Terms of Use

Last Updated: September 29, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING THIS SITE.

These Terms of Use ("Terms") govern your access to and use of Nialli.com and any website, portal, or digital property where these Terms are displayed (each a "Site"). Nialli Inc. ("Nialli," "we," "our," or "us"), a corporation incorporated under the laws of Alberta, Canada, operates the Site to provide information about Nialli’s products, services, and business.

By accessing or using the Site, you:

If you do not agree to these Terms, do not access or use the Site.

We may update these Terms at any time by posting a revised version on this page. The “Last Updated” date above reflects the most recent revision. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

1. Eligibility and Account Responsibilities

You must be at least 18 years of age to access or use the Site. If you are accessing the Site on behalf of an organization or employer, you represent that you have the legal authority to bind that organization to these Terms.

If you create an account on the Site or use Nialli Console or any portal offered by Nialli, you are responsible for:

  • Maintaining the confidentiality of your login credentials;
  • Restricting access to your account to authorized users only;
  • All activities that occur under your account, whether or not authorized by you; and
  • Notifying us immediately at PrivacyOfficer@nialli.com f you suspect unauthorized access, a security breach, or any other compromise of your account.

Nialli reserves the right to suspend or terminate accounts at any time in accordance with these Terms.

2. Acceptable Use

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Interfere with, disrupt, or damage the Site or the servers, networks, or infrastructure supporting it;
  • Attempt to gain unauthorized access to any part of the Site, any system, account, computer network, or data associated with the Site;
  • Upload, transmit, or distribute malware, viruses, bots, scraping tools, automated extraction mechanisms, or any code designed to harm, infiltrate, or disrupt systems;
  • Copy, scrape, crawl, cache, index, or harvest Site content without our prior written consent;
  • Misappropriate, misuse, or infringe upon Nialli’s intellectual property or branding;
  • Submit or transmit content that is unlawful, defamatory, harassing, threatening, obscene, fraudulent, or harmful to any person or entity;
  • Use the Site to transmit unsolicited commercial communications (spam);
  • Misrepresent your identity, affiliation, or authority;
  • Circumvent or attempt to circumvent any security, access control, or authentication mechanism of the Site;
  • Use the Site in any manner that violates applicable local, provincial, state, federal, or international laws or regulations.

Nialli may, in its sole discretion, suspend or permanently terminate your access to the Site for any violation of this section, without notice and without liability.

3. Intellectual Property

All materials on the Site—including but not limited to text, graphics, images, photographs, videos, audio, software, layouts, designs, user interfaces, trademarks, service marks, trade names, logos, product names, and source code—are owned by or licensed to Nialli and are protected by Canadian and international copyright, trademark, trade secret, and other intellectual property laws.

Except as expressly permitted by these Terms or by applicable law, you may not:

  • Copy, reproduce, republish, upload, post, transmit, distribute, or publicly display any Site content;
  • Modify, adapt, translate, or create derivative works based on Site content;
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices;
  • Use any of Nialli’s trademarks, logos, or branding in any manner without prior written authorization;
  • Decompile, disassemble, or reverse engineer any software available through the Site.

All rights not expressly granted in these Terms are reserved by Nialli and its licensors.

4. Limited License to Use Site Content

Subject to your compliance with these Terms, Nialli grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use Site content solely for your personal, internal, non-commercial, informational purposes.

This license does not permit you to:

  • Modify or create derivative works based on any Site content;
  • Use Site content for commercial purposes or for redistribution;
  • Remove any copyright, trademark, or other proprietary notices;
  • Use logos, graphics, or images separately from their accompanying descriptive text;
  • Frame, mirror, scrape, or reproduce any portion of the Site without prior written consent from Nialli.

Any use outside the scope of this license requires prior written permission from Nialli. Requests may be submitted to PrivacyOfficer@nialli.com.

5. Trademarks

"Nialli," the Nialli logo, and all related product names, logos, designs, slogans, and trade dress are trademarks or registered trademarks of Nialli Inc. in Canada, the United States, and other jurisdictions.

You may not use any Nialli trademark:

  • Without our prior written authorization;
  • In a manner that is likely to cause confusion, mistake, or deception;
  • In a way that falsely suggests sponsorship, endorsement, or affiliation with Nialli;
  • In connection with products or services that are not Nialli’s; or
  • In any manner that disparages or discredits Nialli.

These Terms do not grant any license to use Nialli trademarks. Requests for trademark use authorization should be submitted to PrivacyOfficer@nialli.com.

6. Personal Data, Advertising, and Opt-Out

This section explains how Nialli uses personal data you provide through the Site for marketing and advertising purposes. Our Privacy Policy (https://www.nialli.com/legal/privacy-policy) governs all personal data collection, processing, and rights.

6.1 Data Collected Through the Site

Nialli may collect personal and business information you voluntarily provide or that is automatically collected when you interact with the Site, including through:

  • Web forms (contact, demo requests, downloads, pricing inquiries, events);
  • Chat interactions and meeting scheduling tools;
  • Email communications and support requests;
  • Product inquiries, trials, and activations;
  • CRM and marketing automation interactions.

6.2 Advertising and Audience Targeting

We may use information you provide, as well as identifiers collected through cookies and similar technologies (consistent with your cookie preferences), to:

  • Deliver targeted advertising on platforms including Google Ads, Meta (Facebook/Instagram), LinkedIn, Microsoft Advertising (Bing Ads), StackAdapt, and similar privacy-compliant platforms;
  • Create custom audiences, retargeting audiences, look-alike audiences, and suppression lists;
  • Measure advertising effectiveness, conversions, and attribution;
  • Personalize Site content and communications based on your interests and behavior.

Where required by applicable law, identifiers are hashed or pseudonymized prior to upload. We do not sell personal data. Our advertising practices comply with applicable privacy laws and platform policies.

6.3 Third-Party Data Providers

We may supplement our CRM with business contact information sourced from reputable third-party providers (e.g., professional directories, data enrichment services) to improve targeting accuracy, personalize marketing communications, and create compliant advertising segments. Such providers are required to collect data lawfully and with appropriate notice to individuals.

6.4 Your Choices and Opt-Out Rights

You may opt out of non-essential cookies and targeted advertising at any time by:

  • Using the cookie preference controls on our Site (where available);
  • Clearing your browser cookies to trigger our cookie consent banner;
  • Adjusting your browser or device privacy settings;
  • Using industry opt-out tools at aboutads.info/choices, optout.networkadvertising.org, or youronlinechoices.eu; or
  • Emailing PrivacyOfficer@nialli.com.

Opting out of targeted advertising will not stop all advertising; it will limit interest-based or behaviorally targeted ads.

6.5 Our Commitments

Nialli commits to:

  • Using your data only as disclosed in these Terms and our Privacy Policy;
  • Not selling personal data to third parties;
  • Applying appropriate technical and organizational safeguards to protect your data;
  • Honoring opt-out requests promptly and in accordance with applicable law.

7. Feedback and Submissions

If you submit ideas, suggestions, feedback, concepts, proposals, or other information to Nialli through the Site or any other channel ("Feedback"), you acknowledge that such Feedback is voluntary, non-confidential, and non-proprietary.

By providing Feedback, you grant Nialli a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable and transferable license to use, reproduce, modify, distribute, publicly display, publicly perform, commercialize, and otherwise exploit the Feedback for any purpose, without compensation, attribution, or notice to you.

Feedback you submit must not include confidential information, personal data of third parties, or content that infringes any third-party rights.

8. User-Generated Content

Certain areas of the Site may permit you to post, upload, or share content ("User Content"). If such features are available, you represent and warrant that:

  • You own or have all necessary rights, licenses, and permissions to the User Content you submit;
  • Your User Content does not infringe any intellectual property, privacy, or other rights of any third party; and
  • Your User Content does not violate any applicable law.

You may not submit User Content that is unlawful, harmful, defamatory, abusive, threatening, obscene, fraudulent, infringing, harassing, or otherwise objectionable.

By submitting User Content, you grant Nialli a non-exclusive, worldwide, royalty-free license to use, host, store, display, and distribute such User Content in connection with operating and improving the Site.

Nialli may, in its sole discretion and without notice or liability, remove, edit, or restrict access to any User Content. Nialli may also comply with legally binding requests to disclose User Content or information about the user who submitted it. You remain solely responsible for all User Content you submit.

9. Information Accuracy and Site Changes

While Nialli makes reasonable efforts to ensure Site content is accurate, up-to-date, and complete, the Site may contain errors, omissions, inaccuracies, or outdated information. Nialli does not guarantee the accuracy, completeness, reliability, or suitability of any content on the Site.

Nialli reserves the right to add, modify, suspend, or discontinue any part of the Site, including content, features, or functionality, at any time and without prior notice. Nialli is not liable for any modification, suspension, or discontinuance of the Site or any content.

10. Third-Party Links, Tools, and Integrations

The Site may contain links to third-party websites, and may embed or integrate third-party tools, services, or content (e.g., video players, social media widgets, scheduling tools, analytics platforms). These third-party resources are provided for your convenience only.

Nialli:

  • Does not endorse, control, or assume responsibility for the content, accuracy, or reliability of any third-party website or service;
  • Is not responsible for the privacy or security practices of any third party;
  • Does not guarantee the availability or performance of any third-party resource; and
  • Has no obligation to monitor, review, or update third-party links or integrations.

Your interactions with third-party websites and services are governed by their respective terms and privacy policies. You access them at your own risk. We encourage you to review the applicable terms and privacy policies before using any third-party service.

11. AI-Powered Features and Automated Interactions

11.1 AI Features on the Site

Nialli may deploy artificial intelligence (“AI”) and automated tools on the Site to improve your experience and the effectiveness of our operations. These may include, without limitation:

AI-powered chat assistants and agents: Nialli uses HubSpot Breeze AI tools on the Sites and in its CRM platform. On the Site, the Breeze Customer Agent is currently active – it responds to visitor enquiries using AI-generated responses and identifies itself as an AI in the chat widget. Breeze Copilot, Breeze Intelligence, Breeze Prospecting Agent, Breeze Content Agent, and Breeze Social Agent operate within Nialli’s HubSpot platform and are used by Nialli’s team to support sales, marketing, and content operations. These tools process Customer Relations Management (“CRM”) data and publicly available information under Nialli’s HubSpot Digital Processing Agreement (“DPA”) and do not independently interact with Site visitors, except through the Customer Agent chat widget;

Automated content personalisation and product or resource recommendations based on your browsing behaviour and inferred interests;

AI-assisted search and navigation features;

Automated form processing and lead qualification tools;

Fraud detection and bot mitigation systems operating in the background.

Where you are interacting with an AI system rather than a human, Nialli will make reasonable efforts to disclose this at the point of interaction, consistent with applicable law including the EU AI Act.

11.2 Nature and Limitations of AI-Generated Content

AI-generated responses, recommendations, and content produced by tools deployed on the Site – including responses from the HubSpot AI Customer Agent – are generated by automated systems and may not always be accurate, complete, current, or appropriate for your specific circumstances. The HubSpot AI Customer Agent is intended to provide general information about Nialli products and services; it is not a substitute for speaking with a Nialli representative and should not be relied upon for purchase decisions, technical specifications, or contractual commitments. You acknowledge and agree that:

AI-generated content does not constitute legal, financial, technical, medical, or other professional advice;

You should not rely solely on AI-generated output for decisions of material consequence without independent verification;

Nialli does not guarantee the accuracy, reliability, or fitness for purpose of any AI-generated content on the Site;

AI systems may produce outputs that are unexpected, incorrect, or inconsistent – this is an inherent characteristic of current AI technology.

11.3 Your Interactions with AI Features

When you interact with an AI feature on the Site, you agree not to:

Attempt to circumvent, manipulate, or extract the underlying model, training data, system prompt, or instructions of any AI system (“prompt injection” or “jailbreaking”);

Submit inputs designed to cause the AI to produce harmful, unlawful, or misleading outputs;

Use AI-generated outputs from the Site to train, fine-tune, or improve competing AI systems;

Represent AI-generated outputs as human-generated content in a manner that is deceptive.

11.4 Automated Decision-Making

Nialli does not currently make decisions that produce legal or similarly significant effects on individuals through solely automated means. If this changes, we will update this section and our Privacy Policy, provide appropriate notice, and implement the safeguards required by applicable law. Where you are in the European Economic Area (the “EEA”) or United Kingdom (the “UK”) and believe an automated process has produced a significant effect on you, you may request human review by contacting PrivacyOfficer@nialli.com.

11.5 No AI Training on Your Submissions

Nialli will not use content you submit through the Site – including form submissions, chat transcripts, or feedback – to train or fine-tune any AI model without your prior consent, except where data is aggregated and de-identified in a manner that makes re-identification impossible. Your Feedback submitted under Section 7 of these Terms may be used in accordance with that section, including in connection with AI-assisted product development, subject to applicable privacy law.

For clarity, this section applies to personal data you submit to the Site. It does not restrict Nialli’s internal use of AI tools – including HubSpot Breeze Copilot, Breeze Content Agent, Breeze Social Agent, and Breeze Prospecting Agent – to support Nialli’s own sales, marketing, and content operations. Where those tools process your personal data, that processing is governed by our Privacy Policy and DPA, not by this section.

12. Disclaimers

THE SITE AND ALL CONTENT, PRODUCTS, INFORMATION, MATERIALS, AND SERVICES OFFERED THROUGH OR IN CONNECTION WITH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NUREVA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
  • WARRANTIES REGARDING ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF SITE CONTENT;
  • WARRANTIES THAT THE SITE WILL OPERATE WITHOUT INTERRUPTION, ERRORS, OR DEFECTS, OR BE FREE FROM VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS;
  • WARRANTIES REGARDING RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE.

Nothing on the Site constitutes legal, financial, medical, or professional advice. Nialli does not warrant the accuracy of any product, pricing, or availability information on the Site.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NUREVA AND ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE;
  • LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS;
  • BUSINESS INTERRUPTION OR LOSS OF BUSINESS OPPORTUNITY;
  • DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS;
  • ANY OTHER LOSS OR DAMAGE OF ANY KIND, EVEN IF NUREVA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT WILL NUREVA’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE EXCEED THE GREATER OF (A) ONE HUNDRED CANADIAN DOLLARS ($100 CAD), OR (B) THE AMOUNTS PAID BY YOU TO NUREVA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, IF ANY.

Some jurisdictions do not permit the exclusion or limitation of certain warranties or liability. In such jurisdictions, Nialli’s liability is limited to the maximum extent permitted by applicable law.

14. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Nialli and its officers, directors, shareholders, employees, agents, affiliates, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

  • Your access to or use of the Site;
  • Your violation of these Terms;
  • Your violation of any applicable law or regulation;
  • Your infringement or misappropriation of any intellectual property or other rights of any third party; or
  • Any content you submit, post, or otherwise make available through the Site.

Nialli reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense. You agree to cooperate fully with Nialli’s defense of such claims.

15. Compliance with Law Enforcement Requests

Nialli may disclose information about your use of the Site—including personal data—in response to lawful requests from law enforcement agencies, regulators, courts, or government authorities, or as otherwise required by applicable law.

Where permitted by law, Nialli will make reasonable efforts to notify you of any such request, to challenge requests that appear unlawful or overbroad, and to limit any disclosure to the minimum required.

16. Export Controls and Sanctions Compliance

You represent and warrant that: (a) you are not located in, under the control of, or a national or resident of any country or territory subject to a comprehensive embargo or sanctions program under Canadian, U.S., or other applicable law; and (b) you are not listed on any denied party, restricted party, or sanctions list maintained by the Government of Canada (including Global Affairs Canada), the U.S. Office of Foreign Assets Control (OFAC), or any other applicable authority.

You agree to comply with all applicable export control, re-export, import, and sanctions laws and regulations in connection with your access to and use of the Site and any content or materials downloaded from it.

17. Termination

Nialli may, in its sole discretion and without prior notice or liability, suspend or permanently terminate your access to the Site at any time, for any reason, including (but not limited to) your violation of these Terms.

Upon termination: (a) your license to use the Site immediately terminates; (b) you must cease all use of the Site and any content obtained from it; and (c) provisions of these Terms that by their nature should survive termination will survive, including Sections 3 (Intellectual Property), 7 (Feedback), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), and 17 (Governing Law).

18. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to these Terms or your use of the Site will be governed by and construed in accordance with the laws of the Province of Alberta and the applicable federal laws of Canada, without regard to conflict-of-law principles.

You irrevocably consent to the exclusive jurisdiction and venue of the provincial and federal courts located in Calgary, Alberta, Canada for the resolution of any dispute arising out of or relating to these Terms or the Site. Nialli may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or other rights.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. No failure or delay by Nialli in exercising any right under these Terms constitutes a waiver of that right.

19. Privacy Policy and Cookie Policy

Your use of the Site is also governed by our Privacy Policy (https://www.nialli.com/legal/privacy-policy) and Cookie Policy (https://www.nialli.com/legal/cookie-policy), each of which are incorporated into these Terms by reference. Please review both policies to understand our data collection and use practices.

20. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Nialli with respect to your use of the Site and supersede all prior or contemporaneous agreements, representations, or understandings regarding the same subject matter.

If you are a Nialli customer subject to a separate agreement (such as a Master Service Agreement or End User License Agreement), that agreement governs your use of Nialli products and services; these Terms govern your access to and use of the Site only.

21. Contact Us

To resolve a complaint regarding the Site, exercise privacy rights, or obtain further information about these Terms, please contact:

Nialli Inc.
Privacy Officer
401 9th Ave. SW, Suite 1301
Calgary, Alberta, Canada T2P 3C5
Email: PrivacyOfficer@nialli.com
Website: https://www.nialli.com/legal